Stitt Feld Handy Group :

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The Stitt Feld Handy Group delivers training in negotiation, mediation, alternative dispute resolution and communication skills, using the latest adult education techniques.

The Stitt Feld Handy Group offers mediation and arbitration services through ADR Chambers. The Group also provides negotiation advice, coaching services, and the design and implementation of conflict management systems.

Please choose your country to learn more about our training courses and other services.

Online Training:

Negotiation Course
Take a free demonstration and course tour.

Difficult Conversations Course
Try a free demonstration.

Test your Skills:
Try our negotiation and mediation web dramas and see how you do.

News and Articles:

Stitt Feld Handy Group teaches ADR to Ethiopian
Alternative dispute resolution is reportedly catching on in Ethiopia-and it has a Canadian connection.

The pitfalls of collective brainpower
We've all heard co-workers groan as they grab pen and notepad, perhaps stopping to lightly rap their forehead on the desk, before heading off to yet another meeting.

Ideas and Opinions:

Online Dispute Resolution coming
Last week I attended an online dispute resolution (ODR) conference in Victoria BC. One thing that was clear coming out of the conference is that ODR is coming.

Changes at the Ontario Human Rights Commission
As you may know, the Ontario Human Rights Commission is one of the many government bodies that offers mediation as process to help resolve the complaints that it receives.

Privacy Policy

This is the web site of the Stitt Feld Handy Group.

Our postal address is:
112 Adelaide Street East
Toronto, Ontario, Canada M5C 1K9

We can be reached at contact@adr.caor by telephone at (416) 307-0000 or 1-800-318-9741 (in Canada).

Information Collection and Use

The Stitt Feld Handy Group collects information such as email addresses, postal addresses, name, telephone/fax numbers and payment information (e.g., credit card number and billing address) when supplied by a visitor to our site. We will not sell, rent or share this information with third parties without the consent of the person providing the information.

Our website collects no personal information automatically unless it is specifically supplied by a visitor.

Visitors who provide their email or mailing address to us may periodically receive email from us to notify them about updates to our products and services. If anyone prefers not to receive such notices, they may so indicate by sending an email to contact@adr.ca.

Visitors who supply us with their telephone numbers will only receive telephone contact from us about the courses they have registered for or the orders they have placed.

Security

When we transfer and receive sensitive information such as financial information, we redirect visitors to a secure server where data is encrypted upon sending it through our site.

Log Files

We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Browser cookies

We use cookies to record activity at our site in order to provide better service when visitors return to our site. No personal information is collected through cookies.

External sites

This web site may contain links to other sites. The Stitt Feld Handy Group is not responsible for the privacy practices of other sites. We encourage our users to read the privacy statements of every web site that collects personally identifiable information.

If you feel that this site is not following its stated policy, please contact us at the above address or phone number.